Company policy banner for modern slavery statement Modern Slavery Statement

We publish this Modern Slavery Statement to declare our clear and ongoing commitment to preventing modern slavery, forced labour and human trafficking in all parts of our operations and supply chains. This anti-slavery statement explains our policies, due diligence processes and practical steps to identify and mitigate risks. As an anti-slavery statement we set out a robust approach that applies to our workforce, contractors and suppliers worldwide.

Our stance is unequivocal: we have a zero-tolerance policy towards any form of slavery and human exploitation. This modern slavery and human trafficking statement is embedded in our code of conduct and reflected in contractual terms with suppliers. We require every partner to comply with labour standards that prohibit forced labour, child labour and exploitative practices.

Risk assessment and supplier due diligence illustration We undertake risk-based due diligence across categories where modern slavery risk is highest. These steps are documented in our modern slavery policy and include supplier risk mapping, pre-qualification checks and periodic reassessment. We expect suppliers to demonstrate traceability of labour, transparent recruitment practices and lawful payment of wages. Our procurement teams are trained to spot indicators of modern slavery and to escalate concerns immediately.

Our zero-tolerance policy is enforced through binding contractual clauses, audit requirements and termination rights. Any confirmed breach of our anti-slavery standards will result in rapid corrective action, up to and including contract termination and reporting to relevant authorities. We take a victim-centred approach to remediation and prioritize safe outcomes for affected individuals.

On-site supplier audit and worker interview scene Supplier audits are a core control in our anti-slavery programme. We conduct both announced and unannounced audits, combining desk-based reviews with on-site inspections where feasible. Audits evaluate recruitment practices, working hours, wage records and living conditions. When issues are found we require time-bound remediation plans and follow-up verification. High-risk suppliers are placed under enhanced monitoring and may face suspension until improvements are proven.

To support transparency, we require suppliers to maintain accurate records and permit access for independent audits. Our modern slavery compliance team utilises a mix of audit tools, worker interviews and third-party intelligence to validate conditions. We also collaborate with industry groups to share best practices and raise standards across the sector.

We maintain multiple reporting channels to enable confidential, safe disclosure of concerns related to slavery and human trafficking. These reporting channels include anonymous hotlines, secure digital reporting forms and direct escalation to our compliance team. All reports are treated seriously, investigated promptly and handled with appropriate confidentiality protections for whistleblowers and potential victims.

Confidential reporting channels and whistleblower protection visual Our reporting policy ensures non-retaliation and access to support services where necessary. We train employees and contractors to recognise signs of exploitation and to use the reporting channels without fear. In addition, we encourage suppliers, workers and third parties to raise concerns so that potential issues can be addressed at the earliest stage.

Annual review meeting and commitment to anti-slavery policies graphic The effectiveness of this slavery and human trafficking statement is reviewed annually. Our annual review examines outcomes from audits, incident reports, remediation cases and supplier performance. We set measurable objectives, update risk assessments and revise policies where gaps are identified. Senior leadership and the board receive regular updates on compliance status and progress against our anti-slavery goals.

Continuous improvement is central to our approach: we invest in training, supplier capacity building and systems that enhance visibility into labour practices. We publish this modern slavery statement to be transparent about our commitments, our controls and the challenges we face. Where improvement is needed, we will work collaboratively with stakeholders to drive lasting change.

In summary, this anti-slavery and human trafficking statement reflects our firm commitment to prevent modern slavery across our operations and supply chains. Our zero-tolerance policy, rigorous supplier audits, clear reporting channels and annual review cycle collectively form the framework through which we pursue ethical, lawful and humane labour standards.

Our Ongoing Commitment

Signed on behalf of the leadership

We will continue to strengthen our policies and practices to eradicate modern slavery in all its forms.

Ilford Carpet Cleaners

Statement committing to zero tolerance of modern slavery, supplier audits, secure reporting channels and annual reviews to drive continuous improvement.

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What Our Customers Say

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Excellent communication and very prompt service. The team that arrived did an amazing job. I'm extremely happy with the work completed and would definitely use Ilford Carpet Cleaners again.

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W

Impressed by the helpful and professional service, starting with my first call. The cleaning team were friendly. Would recommend for quality window cleaning.

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Dependable services and excellent customer relations.

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T

I'm a repeat customer at Ilford Carpet Cleaners because their service is consistently excellent.

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C

From start to finish, Ilford End of Tenancy Cleaning Services made things easy for me. Every team member was friendly and responsive, and the cleaner was top-notch.

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C

The service from IlfordCarpetCleaners was absolutely top tier. Punctual, thorough, and left the place looking better than ever. Highly recommend!

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We've never had a more pleasant and comprehensive cleaning experience. The staff is prompt, approachable, and exceptionally methodical in their approach, always leaving everything spotless.

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A

So impressed! Two fantastic ladies managed the job perfectly and with very little lead time. Special thanks for their outstanding work. Will happily recommend and hire again.

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J

The dedication and thoroughness of Ilford Upholstery Cleaning Services truly caught my attention. They treated my space with utmost care, delivering a sparkling clean result. The property has been completely revitalized.

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Ilford End of Tenancy Cleaning Services set us up with the quickest cleaner we've seen--her weekly visits are both helpful and enjoyable.

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